Bay Cities Brokerage Transportation

Advanced Health member benefits include free transportation for medical visits, pharmacy pick-ups and dental and mental health appointments. Rides are provided by Bay Cities Brokerage. Please call Bay Cities Brokerage to schedule your ride at least two business days in advance, if possible.

Schedule a Ride

Step 1

  • Call Bay Cities Brokerage call center Monday – Friday between 8 am and 5 pm to arrange your ride.
  • Please call at least two business days in advance, if possible. Your ride may not be eligible if they do not have at least two days notice.
  • You can schedule a ride up to 30 days in advance.
  • You can reach Bay Cities Brokerage by calling: 1-877-324-8109

Step 2

  • Have the following information ready when you schedule your ride:
    • Member ID number
    • Appointment date and time
    • Name and phone number of your doctor or health care provider
  • Bay Cities Brokerage will call the doctor’s office or pharmacy to verify appointment or prescription pick up.

For more information, click here to be directed to their website.

Bay Cities Brokerage Riders Guide