WELCOME PROVIDERS

MEET OUR NEW PROVIDER RELATIONS REPRESENTATIVE

Attention providers:

Advanced Health is pleased to announce the roll out of our new provider portal, located at:

https://www.visibiledi.com/advancedhealth

The new provider portal will allow users to verify eligibility and PCP assignment, check claim and authorization status, and offers new features such as the ability to review adjudication details for finalized claims as well as the ability to download “835” Remittances and Explanation of Payments (EOPs) on demand.

Please note: The new portal will replace the existing provider portal at docshp.com, which will cease to be accessible. If you have not already registered for portal access, please click the link above and register as soon as possible to avoid any disruption in service.

Additionally, Effective September 1st 2021, Advanced Health will no longer distribute printed or PDF versions of EOPs (Explanation of Payments).

Advanced health will deliver this information solely through the new provider portal.

835s will continue to be available from our clearinghouse (Trizetto), as well as via the new portal.

Please contact emilie.wilson@advancedhealth.com if you have any questions.

COVID-19 Updates

Click the link below for more information. COVID-19 Resources for Providers IMPORTANT PROVIDER UPDATES

Provider Portal

Log onto the DOCS Provider Portal.

Provider Forms and Resources

Access online forms and resources. Find OHP Provider information.

Coverage Guidances and Prioritized List

Access HERC guidances and OHA’s prioritized list.

Claims

File provider claim inquiry forms online.

Pharmacy Info

Approved medications and formulary info.

Opioid Crisis Resources

Tap into our opioid crisis tool kit.

Quality Incentive Measures

How the quality incentive measure program works.

Healthcare Interpreter Services

Best practices for using Healthcare Interpreter Services and providing language access.