Provider Resources

Provider Forms and Resources Attention Providers: retroactive authorization requests may be submitted for consideration up to 90 days from DOS and must include valid justification as to why prior authorization was not sought; member must have been eligible on DOS. Retroactive service requests with an associated denied claim on file must follow the claims appeal process and are not subject to filing a retroactive service request

**Expedited Request: By selecting expedited request, you are implying that following a standard timeframe could seriously jeopardize this members’ life or health. (A retro request is not an expedited request).

Utilization Management FAQs

Authorization Grid

Authorization Change Request Form

Physical Health

Behavioral Health

Customer Service

Pharmacy

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